Jurnal Evolusi - 2023 : The Impact of Security Toward Behavioural Intention among Local Community in Klang Valley

Ismail, Nabilah and A.Gani, Norhaninah (2023) Jurnal Evolusi - 2023 : The Impact of Security Toward Behavioural Intention among Local Community in Klang Valley. Jurnal Evolusi, 4 (3). pp. 1-11. ISSN 2735-2234

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Abstract

An e-wallet facilitates digital transactions for mobile users, yet concerns persist regarding potential surveillance and data breaches. Users hesitate to adopt mobile payments due to apprehensions about the security of their financial and personal information. This study, conducted in Klang Valley with 110 participants, focuses on understanding behavioral intentions towards e-wallet usage through the lens of the Unified Theory of Acceptance and Use of Technology (UTAUT). Contrary to expectations, the research findings suggest an insignificant correlation between perceived security and behavioral intentions. This prompts a reevaluation of the factors influencing e-wallet adoption. It emphasizes the need for future studies to explore additional variables beyond security concerns that may impact user behavior. While security remains crucial, solely prioritizing it may overlook other significant determinants shaping consumer attitudes towards e-wallets. Therefore, further investigation is warranted to uncover the nuanced factors driving individuals' intentions regarding e-wallet adoption. Insights gained from such research can inform the development of targeted strategies to encourage wider acceptance and utilization of e-wallet technologies among consumers.

Item Type:	Article
Uncontrolled Keywords:	Security, Behavioural Intention, Unified Theory of Acceptance and Use of Technology (UTAUT)
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	31 Jul 2025 01:48
Last Modified:	31 Jul 2025 01:48
URI:	http://eprints.kuptm.edu.my/id/eprint/5095

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