Ramli, Siti Khadijah and A.Gani, Norhaninah (2023) Jurnal Evolusi - 2023 : Impact of Performance Expectancy Towards Behavioral Intention among Local Community in Klang Valley. Jurnal Evolusi, 4 (3). pp. 1-10.
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34. Impact of Performance Expectancy Towards Behavioral Intention among Local Community in Klang Valley.pdf Download (438kB) |
Abstract
This study investigates the relationship between social influence and behavioral intention among local communities in the Klang Valley region. Specifically, it focuses on performance expectation, which refers to the benefits individuals derive from using technology for certain activities, as a key predictor of behavioral intention. The research was conducted across 110 municipalities, including Ampang and Bandar Baru Sentul, utilizing the Unified Theory of Acceptance and Use of Technology (UTAUT) paradigm. This framework, known for its emphasis on individual perspectives rather than organizational factors, is considered a best practice method for assessing customer acceptability, particularly in studies influenced by human variables. The findings underscore the significance of performance expectation in driving acceptance of new technology, particularly in shaping user behavioral intentions within the community.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | performance expectancy, behavioural intention, theory of acceptance, use of technology |
| Divisions: | Institute of Graduate Studies (IGS) |
| Depositing User: | LIBRARY2 UPTM |
| Date Deposited: | 31 Jul 2025 03:02 |
| Last Modified: | 31 Jul 2025 03:02 |
| URI: | http://eprints.kuptm.edu.my/id/eprint/5101 |
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