Jurnal Evolusi - 2023 : The Accessibility of E-Government Services Towards Usage of E Government Services among Local Communities in Ampang

Adli, Aziyati and A.Gani, Norhaninah (2023) Jurnal Evolusi - 2023 : The Accessibility of E-Government Services Towards Usage of E Government Services among Local Communities in Ampang. Jurnal Evolusi, 4 (3). pp. 1-7. ISSN 2735-2234

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Abstract

As a result of globalization and liberalization, the Internet has become a transaction medium in virtually every aspect of human life. This research examines the various determinants that impact the inclination of Malaysian citizens to utilize e-government services. This research amalgamates elements from the Technology Acceptance Model (TAM) and the Culture-Moderated Diffusion of Innovation (DOI). This study adapts the accessibility of E-Government services towards the usage of E-Government in Ampang communities. During the survey conducted among communities, they are encouraged to use Google form to fill and submit their responses. This is to identify the accessibility of E-Government Services among Malaysian urban communities. The accessibility of EGovernment services developed positively impacts on usage of E-Government services. Research findings suggest the accessibility of E-Government services as an innovation in the context of usage of E-Government.

Item Type:	Article
Uncontrolled Keywords:	Accessibility of EGovernment, Usage of E- Government Services, Technology acceptance model.
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	31 Jul 2025 07:07
Last Modified:	31 Jul 2025 07:07
URI:	http://eprints.kuptm.edu.my/id/eprint/5109

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