Jurnal Evolusi - 2023 : The Relationship Between Technology Anxiety and ICT Adoption

Abd Manap, Nurul Hartini and A.Gani, Norhaninah (2023) Jurnal Evolusi - 2023 : The Relationship Between Technology Anxiety and ICT Adoption. Jurnal Evolusi, 4 (3). pp. 1-11. ISSN 2735-2234

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Abstract

Seniors often encounter barriers to embracing digital tools due to technology anxiety, hindering their ICT adoption. Investigating this issue aims to uncover strategies to alleviate anxiety, promote greater ICT adoption, and enhance digital inclusivity. This understanding is pivotal in empowering seniors to leverage technology for communication, information, and services in today's fast-paced digital world. Technology anxiety, representing seniors' emotional and cognitive concerns when using technology, is the independent variable. ICT adoption, measuring the integration of digital tools into seniors' daily lives, serves as the dependent variable. The Unified Theory of Acceptance and Use of Technology (UTAUT) framework helps comprehend the factors influencing seniors' technology adoption decisions. Data from 158 senior residents at Apartment Harmoni, Petaling Jaya, Malaysia, reveals a correlation between personalized support and reduced technology anxiety. This correlation leads to increased ICT adoption rates among seniors. By offering tailored assistance, such as one-on one training and ongoing support, seniors experience reduced anxiety levels, making them more receptive to digital tools. Addressing technology anxiety through personalized support strategies is key to fostering greater ICT adoption among seniors. This approach not only promotes digital inclusivity but also facilitates access to essential resources and services in an evolving digital landscape.

Item Type:	Article
Uncontrolled Keywords:	ICT adoption, technology anxiety, Unified Theory of Acceptance and Use of Technology (UTAUT)
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY2 UPTM
Date Deposited:	31 Jul 2025 07:57
Last Modified:	31 Jul 2025 07:57
URI:	http://eprints.kuptm.edu.my/id/eprint/5116

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