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International Journal of Research and Innovation in Social Science - 2024 : The Role of Technology Acceptance Model on Intentions of Zakat Payers in Using Online Zakat Payment Services

Siti Hirdayu, Mohd Radzi and Prof. Madya Dr. Nisrin Alyani, Ishak and Ana Salwa, Md Zin and Syafiq Dhamiri, Ayop (2024) International Journal of Research and Innovation in Social Science - 2024 : The Role of Technology Acceptance Model on Intentions of Zakat Payers in Using Online Zakat Payment Services. International Journal of Research and Innovation in Social Science, 8 (11). pp. 1089-1096. ISSN 2454-6186

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Abstract

This study aims to examine how Technology Acceptance Model factors; perceived usefulness and perceived ease of use affect the intention of muzakki (zakat payers) to adopt online zakat payment services. Data were collected through an online survey of 230 zakat payers in Malaysia. Participants were chosen using cluster sampling from both government and private sectors. The findings show that both perceived usefulness and perceived ease of use are positively and significantly associated with the intention of zakat payers to use online zakat payment services. Given the scarcity of research on the adoption of online zakat services, this study makes a substantial contribution to understanding the factors shaping the utilization of such services in the country. Additionally, these findings provide important insights for formulating strategies to improve the uptake of online zakat payment services in comparable developing countries.

Item Type: Article
Uncontrolled Keywords: Online zakat payment service, Theory of Acceptance Model, Zakat payer’s adoption intention
Divisions: Institute of Graduate Studies (IGS)
Depositing User: LIBRARY1 UPTM
Date Deposited: 26 Jun 2025 08:22
Last Modified: 26 Jun 2025 08:22
URI: http://eprints.kuptm.edu.my/id/eprint/4707

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