Global Business & Finance Review - 2018 : Approaches of Service Identification: Selective Comparison of Existing Service Identification Methods

NOREHAN HUSSEIN and TIARA FAUSEL (2018) Global Business & Finance Review - 2018 : Approaches of Service Identification: Selective Comparison of Existing Service Identification Methods. Global Business & Finance Review, 23. pp. 46-74. ISSN 1088-6931

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Abstract

The increasing digitalization in all spheres of life has resulted in complex business processes and interactions for companies worldwide. For this reason, they see themselves forced to implement efficient information systems which enable a simple and flexible coordination of all business processes within a company. The concept of service-ori- ented architecture has evolved to tackle this challenge by designing an enterprise architecture that is capable of a rapid response to changing business needs within a company or its environment. One of the very first steps in this context is the identification of services, which is argued to be key for a successful design and implementation. Numerous researchers have come up with models for a structured service identification process. The purpose of this study is to identify the most coherent approach with regard to its degree of detailedness and practicability from a business perspective. A structured literature review of 116 approaches was conducted of which 20 were selected for a detailed analysis using a specific set of comparison criteria. Given the analysis scope of the study, SOPLE-DE – design in the context of service-oriented product line engineering – by Medeiros et al. (2010) was found to be most conclusive for the identification of services.

Item Type:	Article
Uncontrolled Keywords:	service science, service-oriented architecture, service identification
Subjects:	H Social Sciences > HF Commerce
Divisions:	Institute of Graduate Studies (IGS)
Depositing User:	LIBRARY1 UPTM
Date Deposited:	04 Sep 2025 08:06
Last Modified:	04 Sep 2025 08:06
URI:	http://eprints.kuptm.edu.my/id/eprint/5143

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